Support & Maintenance
Services

We ensure your Power Platform solutions stay reliable, secure, and continuously optimised with our comprehensive Power Platform support services—including ongoing monitoring, updates, and expert support tailored to your business needs.

Real-time Monitoring
Regular Updates
Expert Support

Comprehensive Support Services

As a Microsoft Partner, our Power Platform support and managed services ensure your Power Platform solutions continue to deliver value long after deployment.

Proactive Monitoring

Ongoing Power Platform monitoring of your Power Apps, Power Automate, and Dataverse applications to identify and resolve issues before they impact your business operations.

  • Ongoing performance monitoring
  • Automated alerts and notifications
  • Usage analytics and reporting

Regular Updates & Patches

Keep your Power Platform maintenance current with the latest Power Apps, Power Automate, and Power BI features and security updates.

  • Security patch management
  • Feature updates and enhancements
  • Compatibility testing
  • Power Apps, Power Automate, Dataverse, and Power BI update alignment

Professional Technical Support

Direct access to our team of Power Apps support and Power Automate support experts for troubleshooting and guidance.

  • Priority ticket support
  • Remote troubleshooting
  • Root cause analysis
  • Best practices consultation

Performance Optimization

Continuous improvement of your Dataverse support and Microsoft Power Platform managed services applications to ensure optimal performance and user experience.

  • Performance audits
  • Code optimization
  • Scalability assessments and optimisation recommendations

Why Choose FlexiSolutions Support?

At FlexiSolutions, our focus is on delivering reliable, responsive, and practical support for your Microsoft Power Platform solutions. We combine technical expertise with a commitment to partnership, ensuring your applications continue to deliver value long after deployment.

Our team combines engineering expertise with practical business insight to ensure your systems support long-term growth and stability.

Proactive Approach

We identify and resolve potential issues before they impact your business.

Responsive Support

Our team is available to help with troubleshooting, updates, and enhancements when you need it most.

Tailored for Growth

Support plans that evolve with your business, ensuring solutions remain scalable, secure, and future-ready.

Maintenance Plans

Choose the level of support that fits your business needs. All plans include proactive monitoring, regular updates, and access to technical experts.

Essential Plan

For small teams starting with Power Platform

Tailored Pricing
  • Monthly health checks
  • Security updates and patches
  • Email support with next-business-day response
  • Quarterly review session
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Professional Plan

For growing businesses with critical processes

Tailored Pricing
  • Bi-weekly health checks
  • Priority technical support (phone & email)
  • Real-time monitoring alerts
  • Monthly performance optimization & reports
  • Regular training and adoption support
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Enterprise Plan

For large-scale or mission-critical operations

Custom Solution
  • Dedicated account manager
  • Priority same-business-day response time
  • Custom reporting and analytics
  • Advanced security and compliance monitoring
  • Tailored service level agreements (SLAs)
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Plans Include

Security Monitoring
Backup & Recovery
Performance Reports
Expert Team

Our Support Process

A streamlined approach to ensure your Power Platform solutions receive the best possible care and attention.

1

Contact & Assess

Submit your support request through our portal, email, or phone. We immediately assess priority and urgency.

2

Diagnose & Plan

Our experts analyze the issue, identify root causes, and develop a comprehensive resolution plan.

3

Implement & Fix

Execute the solution with minimal disruption to your operations. We keep you informed throughout the process.

4

Verify & Follow-up

Confirm the resolution meets your requirements and provide documentation to prevent future occurrences.

Multiple Ways to Get Support

Support Portal

Access our online portal to submit tickets, track progress, and access knowledge base articles.

Always Available

Phone Support

Speak directly with our technical experts for urgent issues and complex troubleshooting needs.

Business Hours

Email Support

Send detailed descriptions of issues with screenshots and logs for comprehensive support.

Quick Response

Ready to Secure Your Power Platform Investment?

Don't let technical issues disrupt your business operations. Get professional support and maintenance for your Power Platform solutions today.

Quick Response

Get help when you need it most with our fast response times

Proactive Protection

Prevent issues before they impact your business operations

Expert Team

Work with certified Power Platform specialists

Frequently Asked Questions

Common questions about our Power Platform support and maintenance services

What is included in Power Platform support?

Do you provide flexible monthly support plans?

Can FlexiSolutions support multiple Power Platform environments?

Do you offer SLA-based support?