FlexiSolutions helps organisations use Microsoft Power Platform to digitise processes, automate workflows, connect systems, surface business intelligence, build secure portals and deploy AI agents. We work as a Microsoft Partner, delivering consulting, design, development, integration and ongoing support across the five core capabilities of the platform.
Most engagements start with one of those capabilities and grow from there. We will tell you when Power Platform is the right answer, and when it isn't.
Microsoft Partner
Five Connected Capabilities
M365 & Dynamics 365
Governed by Design
Each Power Platform capability addresses a specific kind of operational problem. Used together, they form a connected system in which one capability feeds the next. The right combination depends on the business problem; not every engagement uses all five.
A Power App captures the information that today lives in a form, a spreadsheet or an email. A Power Automate flow takes the next step: routes the request, opens a case, sends a notification, updates a record. The app is the interface; the flow is the action.
Power BI is most useful when it sits on top of the data the business already produces. Through Power Automate, Dataverse and direct data connections, dashboards can reflect operational, financial and customer activity close to real time, with refresh patterns chosen to fit each source.
A Power Pages portal is only as useful as the data and workflows behind it. Pairing the portal with Dataverse tables, Power Automate approvals and Microsoft Entra ID authentication turns the portal from a brochure into a working self-service channel for customers, partners, suppliers or employees.
A Copilot Studio agent is most useful when it can answer from approved sources (SharePoint, your own documents, Dataverse) and take action through Power Automate. The agent is the conversation; the underlying data and flows are what make the answer reliable. Designing this carefully, and giving the agent a clear path to a human, is what makes it safe to put in front of customers or staff.
Each Power Platform capability addresses specific operational challenges. Together, they form a complete ecosystem for business transformation.
Build custom business applications that digitise manual processes and improve operational efficiency.
Explore Power Apps development
Automate approvals, notifications, repetitive tasks, compliance processes, and business workflows across systems.
Explore Power Automate development
Transform business data into interactive dashboards, reports, and analytics that drive better decisions.
Explore Power BI development
Create secure customer, partner, supplier, and employee self-service portals connected to business data. Explore Power Pages development.
Build custom AI agents and chatbots for customer service, employee self-service and operational processes, grounded in your own data and connected to the systems you already run.
Explore Copilot Studio developmentThe examples below describe real patterns we help with: the operational problem, the Power Platform combination that typically fits, and the kind of benefit the business can reasonably expect. The combination is not always the same; not every project uses all five capabilities.
Problem. A critical process (request intake, approvals, tracking, handover to a system of record) runs through email and shared spreadsheets. Version control is informal, errors are common and reporting is reactive.
Typical fit. A Power App captures the information, Power Automate routes and approves it, and the data lands in Dataverse or a system of record so it can be reported on.
Problem. Multi-step approvals, document acknowledgements, onboarding steps, supplier compliance checks and similar recurring work take time from people who should be focused on judgement-led tasks.
Typical fit. Power Automate orchestrates the steps, escalates when needed and captures the audit trail. Power Apps or Microsoft 365 forms collect what is required, and Power BI reports on the volume and cycle time.
Problem. Reporting is done by hand. Numbers are reconciled at the end of the month, leadership questions the figures, and operational decisions are made on stale data.
Typical fit. Power BI over the operational data sources, with Power Automate and Dataverse used where the underlying data needs to be consolidated or enriched.
Problem. Routine requests (account questions, supplier onboarding, HR enquiries, status updates) flood the same inboxes or service desks. People are answering the same questions instead of handling the work that actually needs them.
Typical fit. A Power Pages portal for external users, an internal Copilot Studio agent for employees, and Power Automate flows behind both. Power BI shows where the volume sits and where the agent is helping.
Problem. Skills, certifications, allocations, requests and resources are tracked across different systems, sometimes none. Managers cannot see capacity, employees cannot self-serve common requests, and decisions about who does what depend on who-asks-whom.
Typical fit. A Power App for the operational view, Dataverse as the underlying data model, Power Automate for the workflow, Power BI for the management view, and a Copilot Studio agent to handle the most common questions from employees.
Using Power Platform does not make a solution secure, compliant or maintainable by itself. Those outcomes come from how the platform is configured, governed and looked after over time. We treat security, governance and scalability as design decisions on every engagement, not as something added afterwards.
Solutions run in the same identity framework as the rest of Microsoft 365. Authentication, single sign-on, conditional access and the separation of internal, external and anonymous users are designed in, not bolted on. Roles, security groups and Dataverse security determine who can see and do what, and those rules are reviewed as the solution grows.
DLP policies and managed environments define which connectors a solution can use and which data it can move. Development, test and production environments are separated, with solutions moved between them rather than edited in production. The result is predictable behaviour, easier audits and lower risk of accidental data exposure.
Where solutions need a structured data layer, Microsoft Dataverse provides the common data model, security model, business rules and audit history. Combined with Power Apps, Power Automate and Power BI, it gives the business a single, governed place to keep the data the solutions depend on, instead of separate spreadsheets per team.
Solutions are designed to be supported and improved over time: clear documentation, configuration in source control where appropriate, sensible naming, review processes for changes, and capacity plans that reflect the data volumes, user numbers and integration throughput the business expects to see.
Governance is a recurring theme in our delivery, not a final stage. For the wider Power Platform governance work (environment strategy, maker controls, Data Loss Prevention policy design and oversight), see Governance & Security.
We follow a structured methodology that ensures every Power Platform solution delivers measurable business value - from initial discovery through to ongoing improvement.
We identify high-value use cases, assess existing systems and data, and define clear success metrics aligned to your business objectives.
We design scalable solutions with the right data model, security model, integration architecture, and user experience for long-term success.
We build, test, and deploy your solution using agile delivery practices, with seamless integration into your existing Microsoft and third-party ecosystem.
We establish governance frameworks, provide training, monitor adoption, and continuously enhance solutions based on usage data and evolving needs.
Common questions about Microsoft Power Platform and how we help organisations put it to work.
Microsoft Power Platform is a set of low-code tools from Microsoft for building business applications, automating workflows, surfacing business intelligence, creating secure external portals and building AI-powered agents. Its main capabilities are Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio (formerly Power Virtual Agents). Together they sit on Microsoft Dataverse and integrate with Microsoft 365, Dynamics 365, Teams and Azure.
FlexiSolutions provides consulting, design, development, integration, governance and ongoing support across all five core Power Platform capabilities: Power Apps, Power Automate, Power BI, Power Pages and Copilot Studio. We also help with the surrounding work that determines whether a solution is actually adopted, including business process discovery, environment strategy, licensing assessment, security and identity configuration, and handover to internal teams.
Yes, in most cases. Power Platform connects to Microsoft 365, Dynamics 365, SharePoint, Teams, Dataverse, SQL Server and many other systems through pre-built connectors, and to systems without a connector through custom connectors, HTTP requests, Azure Logic Apps or APIs. Whether a particular integration is straightforward depends on the target system, the data, the licensing tier and the identity model in use.
Yes, and combining them is often where the most useful results come from. A Power App can capture information, a Power Automate flow can act on it, Power BI can report on the resulting data, a Power Pages portal can give external users a controlled view, and a Copilot Studio agent can answer the routine questions that come from each. The right combination depends on the problem, and not every engagement uses all five.
It can be, but the answer depends on the design, the governance and the support model rather than the platform itself. Microsoft builds Power Platform on the same identity, security and compliance foundations as the rest of Microsoft 365 and Dynamics 365, including Microsoft Entra ID, Data Loss Prevention policies and managed environments. For larger organisations, the work is usually around making sure those capabilities are configured properly, that environments are separated, and that makers, admins and business owners each know their role.
It usually starts with a short discovery where we work out the business problem, the audience, the systems involved and what success looks like. From there we move into design, including the data model, the integration approach, the security and identity model, and the deployment plan. Only then does the build start, in development environments, with deployment to production once the design and configuration are signed off.
Three things. Licensing, because the right Microsoft licence depends on the type of solution, the channels involved, the message volume and whether generative AI features are used. Security, because permissions, identity and data protection have to be designed in, not added afterwards. Governance, because environments, application lifecycle management, maker controls and review processes determine whether solutions can be supported, audited and improved over time. We will flag all three during the discovery and design phases.
If you are weighing Power Platform for a particular problem, or already have a Power Platform estate that needs to scale, we will start with the business question rather than the technology. We will also tell you when Power Platform is not the right answer.
The individual capabilities that sit inside this overview, plus the adjacent work that often goes with a Power Platform engagement.
Custom Power Apps that digitise processes, replace spreadsheets and give teams mobile-ready business tools.
Power Automate flows for approvals, notifications, data synchronisation and integration between systems.
Dashboards, modelling and analytics on top of the operational data sources, including Microsoft 365, Dynamics 365 and Dataverse.
Secure external-facing portals for customers, suppliers, partners and employees, connected to your business data.
Custom AI agents and chatbots for customer service, employee self-service and operational processes (formerly Power Virtual Agents).
The wider integration work that often surrounds a Power Platform engagement: connecting Microsoft 365, Dynamics 365, ERPs and line-of-business systems.
